Customer Experience is Key…

VIRGIN ATLANTIC WIFI ANNOUNCEMENT – Good news but what’s next for customer experience and airline growth?

ECR announces further wins with BUPA and TransPennine Express

A Global Railway Review Blog: The future of mobile point of sale in rail

Hello and a happy new year to all of our clients, old and new! 2017 has seen plenty to celebrate at ECR, having expanded our team and won some very exciting new business. We are delighted and proud to be providing systems now on board all of the Irish Rail Network for CCSL, having previously covered the Belfast-Dublin route.

ECR, the leading London-based MPoS specialist, has completed ‘phase one’ of a three-year project with France’s largest rail operator, SNCF. ECR has deployed a real-time mobile payment solution across SNCF’s entire fleet of trains in France, including the delivery of nearly 1,500 lightweight ECR Go mobile point of sale (MPoS) handheld devices

The airline industry is facing pressure to innovate and improve profitability. To address this growth challenge, progressive airlines are implementing different ways to drive ancillary revenue. This approach has led some to ask whether customer service has a role to play, or is it about price? For some, a sole focus on price is the differentiator, but for others, the customer experience remains the overriding

On Board Hospitality announces ECR’s new ticketing service
Attraction booking tech gets onboard

ECR rolls out next generation international ticketing solution with Big Bus

ECR Retail Systems has developed and launched GoFree, a new compact contactless Mobile Point of Sale (MPOS) device for the airline industry.

Air Serbia awards EPoS contract to ECR

ECR and Rail Gourmet sign catering deal with East Midland Trains and Grand Central