Air Malta Goes For Quality, Choice and Freshness in New In-flight Catering

Air Malta have announced that they will introduce a brand new Economy Class in-flight catering service as from Thursday 12th July 2018.

A selection of over 70 quality food and drink items will be available for purchase on board Air Malta flights. For the first time guests will have the option to pay by credit card or cash, a facility which was not offered previously. The airline focused on choosing reputable brands and quality products to suit its guests’ tastes coming from various countries. Depending on the length of the route, Air Malta will also offer a selection of fresh and hot food items, which have been specially prepared by one of Malta’s most respected chefs.

Read the full story here.

 

More Case Studies
Customer Experience is Key…

The airline industry is facing pressure to innovate and improve profitability. To address this growth challenge, progressive airlines are implementing different ways to drive ancillary revenue. This approach has led some to ask whether customer service has a role to play, or is it about price? For some, a sole focus on price is the differentiator, but for others, the customer experience remains the overriding

The Importance Of The Payment Experience For Business Success

A Global Railway Review Blog: The future of mobile point of sale in rail

ECR And Rail Gourmet Sign Catering Deal With East Midland Trains and Grand Central

ECR and Rail Gourmet sign catering deal with East Midland Trains and Grand Central

ECR Rolls Out Next Generation International Ticketing Solution With Big Bus

ECR rolls out next generation international ticketing solution with Big Bus

ECR Announces Further Wins With BUPA And TransPennine Express

ECR announces further wins with BUPA and TransPennine Express

ECR to speak at Onboard Hospitality Forum in Berlin
How Your POS System Can Be Used To Boost Retail Staff’s Performance

A good quality Point of Sale system is essential for any retail business. However, you may be shocked to find that most businesses aren’t getting full use out of them.

The Future Of MPoS In Rail

A Global Railway Review Blog: The future of mobile point of sale in rail

ECR launches the GoFree device

ECR Retail Systems has developed and launched GoFree, a new compact contactless Mobile Point of Sale (MPOS) device for the airline industry.

Virgin Atlantic Wifi Announcement

VIRGIN ATLANTIC WIFI ANNOUNCEMENT – Good news but what’s next for customer experience and airline growth?

What needs to be considered as part of a modern passenger management strategy?

"Today’s customers are no longer happy with resigning themselves to dirty, late, crowded trains and shabby stations. They expect more and are increasingly making their voices heard... So, what can be done to address this everlasting challenge?"

ECR Expands Technical Team With Two New Appointments

ECR expands technical team with two new appointments