Customer Experience is Key…

VIRGIN ATLANTIC WIFI ANNOUNCEMENT – Good news but what’s next for customer experience and airline growth?

A good quality Point of Sale system is essential for any retail business. However, you may be shocked to find that most businesses aren’t getting full use out of them.

ECR announces further wins with BUPA and TransPennine Express

ECR expands technical team with two new appointments

A Global Railway Review Blog: The future of mobile point of sale in rail

ECR Retail Systems has developed and launched GoFree, a new compact contactless Mobile Point of Sale (MPOS) device for the airline industry.

A Global Railway Review Blog: The future of mobile point of sale in rail

Hello and a happy new year to all of our clients, old and new! 2017 has seen plenty to celebrate at ECR, having expanded our team and won some very exciting new business. We are delighted and proud to be providing systems now on board all of the Irish Rail Network for CCSL, having previously covered the Belfast-Dublin route.

Air Serbia awards EPoS contract to ECR

ECR rolls out next generation international ticketing solution with Big Bus

The airline industry is facing pressure to innovate and improve profitability. To address this growth challenge, progressive airlines are implementing different ways to drive ancillary revenue. This approach has led some to ask whether customer service has a role to play, or is it about price? For some, a sole focus on price is the differentiator, but for others, the customer experience remains the overriding