ECR Move To New Offices in Kings Langley

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

ECR Retail Systems has been awarded a contract by the London North Eastern Railway (LNER) for its MPoS system, supporting rail crews on the London King’s Cross to Edinburgh route as they provide at-seat services to customers.

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

New system combats ticket fraud, cuts boarding times and increases revenue

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

The efficiency, interactivity, and flexibility provided by mobile point-of-sale systems are making them an essential part of today’s shopping experience.

Everyone at our Kings Langley office is pleased to offer a very warm welcome to our Vietnamese development partners Ha Nguyen Hai, Hanh Tran Ngoc and Huy Le of Janeto, this week.

Our teams have established a great partnership already, with the successful self scan solution and mobile app, launched earlier this year and we are excited to continue working closely together on some fantastic new development projects.

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

Adoption of NFC (Near-Field Communication) mobile payment systems is definitely growing, but so far adoption has been slower than expected. So, is it worth your business investing in the capability right now?