New blog: Vietnamese Visit

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

The maxim that the customer is always right applies to retailers, restaurants, travel services and other businesses, even as their traditional customer landscape continues to change drastically. The customer, wherever they are, expects less fuss at the checkout, no waiting for the bill, and no queueing for the only ticket machine at the station.

It’s a sad truth that every retail business has its busy seasons and its slow seasons. Even mighty multinational behemoths like Amazon report a dip in sales in mid-June and early August.

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

ECR Retail Systems move to state of the art new offices The Mobile Point of Sale (MPoS) specialists ECR Retail Systems announce their move to Kings Langley, Herts. With new business wins and new systems implemented in 2015/2016 including French rail network SNCF, National Express, CCSL (Northern Ireland) and the Sierra Leone National Revenue Authority

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

ECR Retail Systems has been awarded a contract by the London North Eastern Railway (LNER) for its MPoS system, supporting rail crews on the London King’s Cross to Edinburgh route as they provide at-seat services to customers.

“From warzone to buffet cart”, read what SmartRail World have to say about us…

Having worked for the award-winning Emirates Airline as a Flight Attendant and travelling to more than 70 countries, Jade Baker shares her unique experience from her time as Cabin Crew...

Theft can represent a major breach of trust, and also cost businesses a lot of money. The good news is that there are ways of preventing theft from your point of sale (POS) system, and in this post, we take a look at some of them.

Today's electronic point of sale (POS) systems can help businesses to enjoy better security. efficiency and customer service in new ways