New blog: Vietnamese Visit

It’s a sad truth that every retail business has its busy seasons and its slow seasons. Even mighty multinational behemoths like Amazon report a dip in sales in mid-June and early August.

Having worked for the award-winning Emirates Airline as a Flight Attendant and travelling to more than 70 countries, Jade Baker shares her unique experience from her time as Cabin Crew...

Northern Irish Railways appoint ECR to provide first on-board mobile payment solution

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

The retirement village lifestyle has become increasingly popular and many villages offer the types of facilities and amenities that are generally only found in luxury hotels and country clubs. Effective management of any retirement village, or chain of villages, tends to require the use of tailored hardware and software solutions to make it easy for residents to live within a cashless society and manage their daily activities in an efficient fashion.

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

The maxim that the customer is always right applies to retailers, restaurants, travel services and other businesses, even as their traditional customer landscape continues to change drastically. The customer, wherever they are, expects less fuss at the checkout, no waiting for the bill, and no queueing for the only ticket machine at the station.

We are living in the era of big data, and some sectors have been quicker than others to catch on to the potential of business information which can be harvested for the benefit of sales and marketing strategies. One of the 'early adopters' has been the retail industry, which has been busy exploiting the opportunities presented by real-time data.

Mobile POS systems offer several key benefits to businesses who want to increase their sales and are particularly useful in the retail, leisure and hospitality, in-flight, restaurant and ticketing industries where the ability to move around to interact directly with the customer is a huge advantage.

Time to get personal!
Is it time for Airports and Airlines to get personal?

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.