The Importance Of The Payment Experience For Business Success

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A Global Railway Review Blog: The future of mobile point of sale in rail

The Importance Of The Payment Experience For Business Success

For Global Railway Review, Simon Pont, CEO of ECR Retail Systems, discusses the changes to payment technologies, specifically with mobile point of sale systems, and how the rail industry can fully utilise these new technologies to not only enhance passenger experience but to also drive business growth.

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Happy New Year 2018! (After A Great 2017 At ECR…)

Hello and a happy new year to all of our clients, old and new! 2017 has seen plenty to celebrate at ECR, having expanded our team and won some very exciting new business. We are delighted and proud to be providing systems now on board all of the Irish Rail Network for CCSL, having previously covered the Belfast-Dublin route.

Air Malta Goes For Quality, Choice and Freshness in New In-flight Catering

ECR Rolls Out Next Generation International Ticketing Solution With Big Bus

ECR rolls out next generation international ticketing solution with Big Bus

SNCF Completes Initial Mobile Payment Rail Project With ECR

ECR, the leading London-based MPoS specialist, has completed ‘phase one’ of a three-year project with France’s largest rail operator, SNCF. ECR has deployed a real-time mobile payment solution across SNCF’s entire fleet of trains in France, including the delivery of nearly 1,500 lightweight ECR Go mobile point of sale (MPoS) handheld devices

The Importance Of The Payment Experience For Business Success

A Global Railway Review Blog: The future of mobile point of sale in rail

Customer Experience is Key…

The airline industry is facing pressure to innovate and improve profitability. To address this growth challenge, progressive airlines are implementing different ways to drive ancillary revenue. This approach has led some to ask whether customer service has a role to play, or is it about price? For some, a sole focus on price is the differentiator, but for others, the customer experience remains the overriding

What needs to be considered as part of a modern passenger management strategy?

"Today’s customers are no longer happy with resigning themselves to dirty, late, crowded trains and shabby stations. They expect more and are increasingly making their voices heard... So, what can be done to address this everlasting challenge?"

The Future Of MPoS In Rail

A Global Railway Review Blog: The future of mobile point of sale in rail

On Board Hospitality Announces ECR’s New Ticketing Service

On Board Hospitality announces ECR’s new ticketing service
Attraction booking tech gets onboard

ECR to speak at Onboard Hospitality Forum in Berlin

ECR Help Create The Ultimate Guide To Creating Revenue Streams In Rail

ECR are extremely proud to have contributed to the creation of this excellent guide

Virgin Atlantic Wifi Announcement

VIRGIN ATLANTIC WIFI ANNOUNCEMENT – Good news but what’s next for customer experience and airline growth?