Up Close And Personal

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth

More Blogs

How Airlines Can Drive Revenue Using Mobile Point Of Sale (POS)

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

Women in Transport

The Benefits Of Cloud-Based PoS Systems

One of the biggest recent developments in PoS technology is the ability to now host your system on the cloud.
Here are some of the most compelling reasons to choose a cloud-based PoS system.

ECR Celebrates A Terrific 2016 And Announces Further Expansion

2016 was truly a year of great change for all of us here at ECR and we are looking forward to launching into 2017 with even more exciting announcements. January 2016 signalled both a new year and a new home with a move to our fabulous new offices in Kings Langley. Clients and staff enjoy state of the art equipment in each of three meeting

ITSO-go!

ECR have today been awarded ITSO certification for the Go2 TicketPoS ticketing solution meaning that we can deliver for every need when it comes to ticketing and reservations.

ECR Bolsters Airline Expertise with New Recruit

Having worked for the award-winning Emirates Airline as a Flight Attendant and travelling to more than 70 countries, Jade Baker shares her unique experience from her time as Cabin Crew...

Which POS System Should I Use?

Today's electronic point of sale (POS) systems can help businesses to enjoy better security. efficiency and customer service in new ways

Rail Passengers Hit Record Numbers

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

Ferry Operators 2019

The Future of On-board Retail Spend is Contactless

Ticket and retail sales across rail businesses have not changed significantly over the years. Rail companies still use standard point of sale (POS) or mobile point of sale (mPOS) systems to accept payments for tickets or good and services. Many of these systems currently do not accept contactless payments, and because of this, many companies are missing opportunities. In addition, in today’s demanding and dynamic

Personalising ancillary sales all the way through to mPOS

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

ECR Retail Systems Launches the GoFree

ECR Retail Systems (ECR), the leading UK-based MPoS specialist, has developed and launched the GoFree, the first compact handheld terminal of its kind, designed specifically for the airline sector and with inbuilt Miura PED. Incorporating the latest ECR AirPoS technology, the GoFree uses customer data to enhance the passenger and airline crew experience, and is designed to work as part of a full end-to-end airline system.