Up Close And Personal

ECR Retail Systems has been selected by retail logistics specialist, Versilia Solutions, to provide an electronic point of sale system for Air Malta’s inflight MPoS requirements.

The initiative underpins a drive by Air Malta to improve its in-flight catering experience. As part of its growth strategy which included the launch of 21 new destinations in just a year, the airline also enhanced its in-flight service and onboard operation.

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

Having worked for the award-winning Emirates Airline as a Flight Attendant and travelling to more than 70 countries, Jade Baker shares her unique experience from her time as Cabin Crew...

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

Everyone at our Kings Langley office is pleased to offer a very warm welcome to our Vietnamese development partners Ha Nguyen Hai, Hanh Tran Ngoc and Huy Le of Janeto, this week.

Our teams have established a great partnership already, with the successful self scan solution and mobile app, launched earlier this year and we are excited to continue working closely together on some fantastic new development projects.

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

Time to get personal!
Is it time for Airports and Airlines to get personal?

The retirement village lifestyle has become increasingly popular and many villages offer the types of facilities and amenities that are generally only found in luxury hotels and country clubs. Effective management of any retirement village, or chain of villages, tends to require the use of tailored hardware and software solutions to make it easy for residents to live within a cashless society and manage their daily activities in an efficient fashion.

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

Ticket and retail sales across rail businesses have not changed significantly over the years. Rail companies still use standard point of sale (POS) or mobile point of sale (mPOS) systems to accept payments for tickets or good and services. Many of these systems currently do not accept contactless payments, and because of this, many companies are missing opportunities. In addition, in today’s demanding and dynamic