ECR Launches SNCF Mobile Payments Project

Inspire

Blogs

Following a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

ECR Launches SNCF Mobile Payments Project

ollowing a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

Throughout the pilot, ECR has delivered 1480 lightweight, all-in-one ECR Go! terminals which saw over 3 million transactions recorded by more than 2000 crew members.

The deployment of the handheld mobile payment terminals and RailPoS system has given SNCF clarity on live sales and stock data and transmit this directly to head office and remote sales teams. As a result, staff on board SNCF trains can easily adapt stock-levels, manage a loyalty programme and control promotions based on fluctuations in demand.

The agreement will now extend across routes throughout France and further into Europe with capabilities to manage variance in products, prices, taxes across borders, currency and language.

ECR has begun a region-by-region roll-out with Hub One, part of the Aeroports de Paris Group of companies, and the current catering supplier to SNCF, Newrest to overhaul SNCF’s incumbent mobile payments system.

The deployment of ECR’s RailPoS solution is part of the French state-owned company’s commitment to offer an enhanced customer experience across its network, both in speed of travel and services provided on-board.

Simon Pont, CEO at ECR Retail Systems said: “Technology is impacting every aspect of modern travel, from on-board entertainment and Wi-Fi to travel updates and automated refunds, and consumers are increasingly expecting an enhanced customer experience as they travel. Safe and convenient on-board payment is the logical next frontier. The opportunity to help SNCF’s rail network take this important next step in their on-board retail strategy is a great opportunity for us to showcase the power of our technology in this setting, helping SNCF maximise the value from their customer base.”

Jean-Emmanuel Sceau at ECR Retail Systems (France) said: “On-board catering has continued to be an important revenue driver for the transportation sector, but customers not only want a varied selection of items to choose from, but also a convenient way to complete the purchase. In the absence of any capable and competing off-the-shelf solutions, our team was able to create and introduce industry-leading innovation to the project by partnering with Newrest to provide the best solution possible for SNCF. This project is a great opportunity for us to expand into new markets and is a challenge we very much look forward to taking on.”

ECR Move To New Offices in Kings Langley

ECR Retail Systems move to state of the art new offices The Mobile Point of Sale (MPoS) specialists ECR Retail Systems announce their move to Kings Langley, Herts. With new business wins and new systems implemented in 2015/2016 including French rail network SNCF, National Express, CCSL (Northern Ireland) and the Sierra Leone National Revenue Authority

Why New Luxury Leisure Providers Need to Prioritise Integrated EPOS Systems

The luxury leisure industry is growing fast, as consumers with stressful lives and healthy disposable incomes embrace the wellness trend. Whereas once, consumers would head overseas for a short break or spa weekend, busy career people are now opting to make full use of luxurious local leisure facilities offering high-end beauty treatments, spa services, fitness programmes, nutrition and more.

ECR Wins the Excellence in Technology Award at 18th Annual National Transport Awards

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

ITSO-go!

ECR have today been awarded ITSO certification for the Go2 TicketPoS ticketing solution meaning that we can deliver for every need when it comes to ticketing and reservations.

The Benefit of Retail Time Data & how it affects your Business

We are living in the era of big data, and some sectors have been quicker than others to catch on to the potential of business information which can be harvested for the benefit of sales and marketing strategies. One of the 'early adopters' has been the retail industry, which has been busy exploiting the opportunities presented by real-time data.

ECR Retail Systems Launches the GoFree

ECR Retail Systems (ECR), the leading UK-based MPoS specialist, has developed and launched the GoFree, the first compact handheld terminal of its kind, designed specifically for the airline sector and with inbuilt Miura PED. Incorporating the latest ECR AirPoS technology, the GoFree uses customer data to enhance the passenger and airline crew experience, and is designed to work as part of a full end-to-end airline system.

Air Malta upgrades its retail tech

ECR Retail Systems has been selected by retail logistics specialist, Versilia Solutions, to provide an electronic point of sale system for Air Malta’s inflight MPoS requirements.

The initiative underpins a drive by Air Malta to improve its in-flight catering experience. As part of its growth strategy which included the launch of 21 new destinations in just a year, the airline also enhanced its in-flight service and onboard operation.

5 Ways Your POS System Can Help To Improve Security And Efficiency

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

Rail Passengers Hit Record Numbers

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

ECR Sponsors Gloucestershire School’s Environmental Learning Project

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

ECR Selected by Versilia to Supply MPOS System to Air Malta

New System Will Help Airline Improve OnBoard Services.

Up Close And Personal

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth