ECR Launches SNCF Mobile Payments Project

Inspire

Blogs

Following a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

ECR Launches SNCF Mobile Payments Project

ollowing a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

Throughout the pilot, ECR has delivered 1480 lightweight, all-in-one ECR Go! terminals which saw over 3 million transactions recorded by more than 2000 crew members.

The deployment of the handheld mobile payment terminals and RailPoS system has given SNCF clarity on live sales and stock data and transmit this directly to head office and remote sales teams. As a result, staff on board SNCF trains can easily adapt stock-levels, manage a loyalty programme and control promotions based on fluctuations in demand.

The agreement will now extend across routes throughout France and further into Europe with capabilities to manage variance in products, prices, taxes across borders, currency and language.

ECR has begun a region-by-region roll-out with Hub One, part of the Aeroports de Paris Group of companies, and the current catering supplier to SNCF, Newrest to overhaul SNCF’s incumbent mobile payments system.

The deployment of ECR’s RailPoS solution is part of the French state-owned company’s commitment to offer an enhanced customer experience across its network, both in speed of travel and services provided on-board.

Simon Pont, CEO at ECR Retail Systems said: “Technology is impacting every aspect of modern travel, from on-board entertainment and Wi-Fi to travel updates and automated refunds, and consumers are increasingly expecting an enhanced customer experience as they travel. Safe and convenient on-board payment is the logical next frontier. The opportunity to help SNCF’s rail network take this important next step in their on-board retail strategy is a great opportunity for us to showcase the power of our technology in this setting, helping SNCF maximise the value from their customer base.”

Jean-Emmanuel Sceau at ECR Retail Systems (France) said: “On-board catering has continued to be an important revenue driver for the transportation sector, but customers not only want a varied selection of items to choose from, but also a convenient way to complete the purchase. In the absence of any capable and competing off-the-shelf solutions, our team was able to create and introduce industry-leading innovation to the project by partnering with Newrest to provide the best solution possible for SNCF. This project is a great opportunity for us to expand into new markets and is a challenge we very much look forward to taking on.”

Bournemouth Borough Council

Microsite Progress for Vietnamese Company

How An Effective MPoS System Can Improve Customer Satisfaction

The maxim that the customer is always right applies to retailers, restaurants, travel services and other businesses, even as their traditional customer landscape continues to change drastically. The customer, wherever they are, expects less fuss at the checkout, no waiting for the bill, and no queueing for the only ticket machine at the station.

ECR Selected by Versilia to Supply MPOS System to Air Malta

New System Will Help Airline Improve OnBoard Services.

The Benefits Of Cloud-Based PoS Systems

One of the biggest recent developments in PoS technology is the ability to now host your system on the cloud.
Here are some of the most compelling reasons to choose a cloud-based PoS system.

Air Malta upgrades its retail tech

ECR Retail Systems has been selected by retail logistics specialist, Versilia Solutions, to provide an electronic point of sale system for Air Malta’s inflight MPoS requirements.

The initiative underpins a drive by Air Malta to improve its in-flight catering experience. As part of its growth strategy which included the launch of 21 new destinations in just a year, the airline also enhanced its in-flight service and onboard operation.

ECR Safeguards The Future Of Paris Institution With Mobile Payment Solution

ECR safeguards the future of Paris institution with mobile payment solution

Up Close And Personal

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth

The Benefit of Retail Time Data & how it affects your Business

We are living in the era of big data, and some sectors have been quicker than others to catch on to the potential of business information which can be harvested for the benefit of sales and marketing strategies. One of the 'early adopters' has been the retail industry, which has been busy exploiting the opportunities presented by real-time data.

ECR Retail Systems Launches the GoFree

ECR Retail Systems (ECR), the leading UK-based MPoS specialist, has developed and launched the GoFree, the first compact handheld terminal of its kind, designed specifically for the airline sector and with inbuilt Miura PED. Incorporating the latest ECR AirPoS technology, the GoFree uses customer data to enhance the passenger and airline crew experience, and is designed to work as part of a full end-to-end airline system.

Rail Passengers Hit Record Numbers

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

LNER Selects ECR Retail Systems for New MPoS System

ECR Retail Systems has been awarded a contract by the London North Eastern Railway (LNER) for its MPoS system, supporting rail crews on the London King’s Cross to Edinburgh route as they provide at-seat services to customers.