Microsite Progress for Vietnamese Company

Following the success of ECR’s TicketPoS ticketing solution and less than 18 months on from the initial go-live, the Vietnamese ferry company are set to go live with further expansions to their e-ticketing offering.

ECR developed a bespoke microsite for the ferry company that generates tickets, manages customer accounts and bookings and it’s designed specifically to enable the client to manage passenger flow with a comprehensive and user-friendly back office giving full control over all operations, products, pricing and locations. Availability can be managed at the touch of a button in line with resource availability, and can be adjusted accordingly, for example to reflect additional staff.

The customer interface delivers a clear view of available and sold-out sailings, supporting bookings, limitless ticket types, concessions, offers and payments. The TicketPoS system also prevents ticket fraud with dynamic QR codes and instant validation.

Head office staff have control over every aspect of on-the-ground operations, with real-time data and access to ticket management, availability and validations, together with GPS mapping showing activity in real time. Hot spot mapping can be used to redeploy staff to busier areas and to monitor boarding wherever tickets are scanned using the fully mobile all-in-one Go2 handheld terminals.

We offer an online booking portal, tailored to custom operations. The authentication process such as user login can be done through the back office, information can be passed to other third-party portals through a number of ways (API’s).

We have also helped HUEFerry.com to send out more marketing emails plus all the captured information is GDPR compliant. The microsite links into the company’s CRM which provides a more seamless customer journey.

More Blogs

Five Important things to consider when purchasing a Point of Sale System

A point of sale (POS) system is essentially a software program that allows businesses to track the activity on cash registers, calculate when stock needs reordering, and analyse levels of inventory according to item. A POS system automatically records the details of each sale as it happens; meaning records are constantly kept up to date.

ECR Safeguards The Future Of Paris Institution With Mobile Payment Solution

ECR safeguards the future of Paris institution with mobile payment solution

ECR Launches SNCF Mobile Payments Project

Following a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

The secret to managing your business through a point of sale system

Air Malta upgrades its retail tech

ECR Retail Systems has been selected by retail logistics specialist, Versilia Solutions, to provide an electronic point of sale system for Air Malta’s inflight MPoS requirements.

The initiative underpins a drive by Air Malta to improve its in-flight catering experience. As part of its growth strategy which included the launch of 21 new destinations in just a year, the airline also enhanced its in-flight service and onboard operation.

Bournemouth Borough Council

Northern Irish Railways appoint ECR to provide first on-board mobile payment solution

Why New Luxury Leisure Providers Need to Prioritise Integrated EPOS Systems

The luxury leisure industry is growing fast, as consumers with stressful lives and healthy disposable incomes embrace the wellness trend. Whereas once, consumers would head overseas for a short break or spa weekend, busy career people are now opting to make full use of luxurious local leisure facilities offering high-end beauty treatments, spa services, fitness programmes, nutrition and more.

How Airlines Can Grow By Effective Cabin Crew Incentivisation

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

5 Ways Your POS System Can Help To Improve Security And Efficiency

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

ECR enters Ferry Ticketing market

The Future Of Retail With Mobile Point Of Sale (POS)

The efficiency, interactivity, and flexibility provided by mobile point-of-sale systems are making them an essential part of today’s shopping experience.