How to Make your Retirement Village Run More Effectively

The retirement village lifestyle has become increasingly popular and many villages offer the types of facilities and amenities that are generally only found in luxury hotels and country clubs. Effective management of any retirement village, or chain of villages, tends to require the use of tailored hardware and software solutions to make it easy for residents to live within a cashless society and manage their daily activities in an efficient fashion.

ECR Retail Systems provide the POS (point of service) solutions needed to provide efficient and effective management of a modern retirement village and ensure easy access to state-of-the-art leisure facilities and entertainment options at any time.

How solutions from ECR ensure the continued success of the retirement village lifestyle

ECR offers the solutions needed for successful administration of retirement village lifestyles and to enhance resident enjoyment of their contemporary retirement lifestyle activities. It’s important that all residents and their guests have easy, quick access to the village amenities and a reliable method of payment for services and activities.

Our hardware and software solutions provide all resident members with the sort of enhanced customer experience that’s generally expected from the most luxurious boutique hotels. Residents expect high levels of service and use of the ECR customer experience management package ensures recognition in every part of the business, whether it’s the spa or the restaurant. Our system allows residents to use a cashless smartcard for instant purchases any time of day or night, alongside guest recognition for non-resident visitors.

Our client retirement villages have found that use of ECR solutions increases resident spend, while also offering the smooth customer service that’s needed within the luxury retirement sector. All transactions are processed in a reliable manner, with no gaps occurring in the business. Online integration ensures that mobile and internet bookings are handled in the same professional manner. Our system provides the increased traceability and reporting that’s required from contemporary cash management systems.

The ECR system also offers a complete stock control service for retirement villages. The system monitors stock levels and provides notifications when re-ordering is required. The real-time system operates for village networks, as well as standalone retirement villages.

The simple touchscreen functionality of our EPOS system makes it easy for staff to process all transactions and serve resident guests with the typical courtesy and efficiency required in a luxury village environment. What’s more training staff can be accomplished in an extremely short space of time and any marketing or product promotions are effortlessly combined within existing campaigns to ensure maximum revenues at all times.

ECR has over 40 years expertise within the point of sale devices sector and our customised leisure management POS devices and software can be designed to meet the needs of your retirement village exactly. A variety of different payment options are available, alongside the smartcard option, and loyalty points or vouchers can also be included within schemes designed for retirement villages.

Get in touch with ECR Retail Systems today to find out more ways your retirement village can utilise our software solutions.