ITSO-go!

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

As with all things rooted in technology, Point of Sale trends are continually changing and evolving as developments arise

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

Today's electronic point of sale (POS) systems can help businesses to enjoy better security. efficiency and customer service in new ways

A point of sale (POS) system is essentially a software program that allows businesses to track the activity on cash registers, calculate when stock needs reordering, and analyse levels of inventory according to item. A POS system automatically records the details of each sale as it happens; meaning records are constantly kept up to date.

“From warzone to buffet cart”, read what SmartRail World have to say about us…

Mobile ticketing systems offer numerous benefits for smaller operators, providing a friction-less travel experience with straight forward implementation

One of the biggest recent developments in PoS technology is the ability to now host your system on the cloud.
Here are some of the most compelling reasons to choose a cloud-based PoS system.

The maxim that the customer is always right applies to retailers, restaurants, travel services and other businesses, even as their traditional customer landscape continues to change drastically. The customer, wherever they are, expects less fuss at the checkout, no waiting for the bill, and no queueing for the only ticket machine at the station.

With the advent of retail self-scan machines, and onboard smartcard readers for public transport, today’s customers and passengers are increasing being afforded the liberty they have demanded to manage their own purchasing and payment experience. And mobile ticketing and EPoS systems are no exception.

ECR safeguards the future of Paris institution with mobile payment solution