Time To Get Personal!

Time to get personal!
Is it time for Airports and Airlines to get personal?

Industry Opinion | Passenger Terminal Today

Simon Pont, CEO of mobile points of sales creator ECR Retail Systems, looks at the relationship between airports, airlines and passengers.

Airlines and airports are facing increased pressure to drive revenue from passengers as they strive to grow. Airports and passenger terminals recognize that improvements require a physical transformation and change in the perception of what an airport provides – they are no longer concrete slabs, but are evolving into attractive destinations, offering excellent access to retail and entertainment. Beyond selling ‘bums on seats’, airlines accept that they need to focus on revenue opportunities through ancillary sales. What’s more, customer experience – across the board – has become a key differentiator.

Read more here at Passenger Terminal Today

More Blogs

ITSO-go!

ECR have today been awarded ITSO certification for the Go2 TicketPoS ticketing solution meaning that we can deliver for every need when it comes to ticketing and reservations.

ECR Launches SNCF Mobile Payments Project

Following a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

ECR Wins the Excellence in Technology Award at 18th Annual National Transport Awards

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

Ferry Operators 2019

How Airlines Can Drive Revenue Using Mobile Point Of Sale (POS)

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

LNER Selects ECR Retail Systems for New MPoS System

ECR Retail Systems has been awarded a contract by the London North Eastern Railway (LNER) for its MPoS system, supporting rail crews on the London King’s Cross to Edinburgh route as they provide at-seat services to customers.

ECR welcomes Janeto development partners to Kings Langley

Everyone at our Kings Langley office is pleased to offer a very warm welcome to our Vietnamese development partners Ha Nguyen Hai, Hanh Tran Ngoc and Huy Le of Janeto, this week.

Our teams have established a great partnership already, with the successful self scan solution and mobile app, launched earlier this year and we are excited to continue working closely together on some fantastic new development projects.

Time To Get Personal!

Time to get personal!
Is it time for Airports and Airlines to get personal?

The secret to managing your business through a point of sale system

Which POS System Should I Use?

Today's electronic point of sale (POS) systems can help businesses to enjoy better security. efficiency and customer service in new ways

5 Ways Your POS System Can Help To Improve Security And Efficiency

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

ECR Retail Systems Launches Self-Scan Ticketing to Transport and Travel Operators

New system combats ticket fraud, cuts boarding times and increases revenue