Time To Get Personal!

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

It’s a sad truth that every retail business has its busy seasons and its slow seasons. Even mighty multinational behemoths like Amazon report a dip in sales in mid-June and early August.

Theft can represent a major breach of trust, and also cost businesses a lot of money. The good news is that there are ways of preventing theft from your point of sale (POS) system, and in this post, we take a look at some of them.

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth

ECR Retail Systems has been selected by retail logistics specialist, Versilia Solutions, to provide an electronic point of sale system for Air Malta’s inflight MPoS requirements.

The initiative underpins a drive by Air Malta to improve its in-flight catering experience. As part of its growth strategy which included the launch of 21 new destinations in just a year, the airline also enhanced its in-flight service and onboard operation.

“From warzone to buffet cart”, read what SmartRail World have to say about us…

With the advent of retail self-scan machines, and onboard smartcard readers for public transport, today’s customers and passengers are increasing being afforded the liberty they have demanded to manage their own purchasing and payment experience. And mobile ticketing and EPoS systems are no exception.

ECR Retail Systems Launches the First All-In-One Contactless Mobile Point of Sale Device for the Airline Industry

New system combats ticket fraud, cuts boarding times and increases revenue

Today's electronic point of sale (POS) systems can help businesses to enjoy better security. efficiency and customer service in new ways