Time To Get Personal!

Time to get personal!
Is it time for Airports and Airlines to get personal?

Industry Opinion | Passenger Terminal Today

Simon Pont, CEO of mobile points of sales creator ECR Retail Systems, looks at the relationship between airports, airlines and passengers.

Airlines and airports are facing increased pressure to drive revenue from passengers as they strive to grow. Airports and passenger terminals recognize that improvements require a physical transformation and change in the perception of what an airport provides – they are no longer concrete slabs, but are evolving into attractive destinations, offering excellent access to retail and entertainment. Beyond selling ‘bums on seats’, airlines accept that they need to focus on revenue opportunities through ancillary sales. What’s more, customer experience – across the board – has become a key differentiator.

Read more here at Passenger Terminal Today

More Blogs

Personalising ancillary sales all the way through to mPOS

Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here’s our analysis as to whether the ancillary payment processes in place are fit for purpose…

The secret to managing your business through a point of sale system

How to Prevent Theft with your Point of Sale System

Theft can represent a major breach of trust, and also cost businesses a lot of money. The good news is that there are ways of preventing theft from your point of sale (POS) system, and in this post, we take a look at some of them.

ECR Sponsors Gloucestershire School’s Environmental Learning Project

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

Ferry Operators 2019

Up Close And Personal

Take a look at our latest article, published in this month’s issue of Rail Professional as we look at how the rail industry can use business intelligence to drive customer service and growth

How to Make your Retirement Village Run More Effectively

The retirement village lifestyle has become increasingly popular and many villages offer the types of facilities and amenities that are generally only found in luxury hotels and country clubs. Effective management of any retirement village, or chain of villages, tends to require the use of tailored hardware and software solutions to make it easy for residents to live within a cashless society and manage their daily activities in an efficient fashion.

5 Ways Your POS System Can Help To Improve Security And Efficiency

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

Five Important things to consider when purchasing a Point of Sale System

A point of sale (POS) system is essentially a software program that allows businesses to track the activity on cash registers, calculate when stock needs reordering, and analyse levels of inventory according to item. A POS system automatically records the details of each sale as it happens; meaning records are constantly kept up to date.

ECR Wins the Excellence in Technology Award at 18th Annual National Transport Awards

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

Women in Transport

ECR Selected by Versilia to Supply MPOS System to Air Malta

New System Will Help Airline Improve OnBoard Services.