ECR enters Ferry Ticketing market

In November 2019 the Vietnamese ferry company HUEFerry.com awarded Janeto -now ECR Vietnam- the contract to provide a unique, mobile MPoS solution enabling sales and payments for the busy ferry. ECR were delighted to design and develop the latest version of the company’s unique TicketPoS solution alongside Janeto.

Building on the company’s established Ferry Solution, in use since 2015 with Vietnamese carriers NGOC My Boat, TicketPoS is a cloud-based solution comprising front office sales, comprehensive back office and extensive tailored reporting, and full support from ECR’s head office in the UK. The system offers upselling prompts, upgrades, offers and discounts and a wide variety of features designed for both customer satisfaction and revenue generation. TicketPoS manages timed and capacity-managed bookings, giving customers full control from their own device, mobile phone or computer. With inbuilt anti-fraud technology, dynamic QR codes and accepting all payment types, passengers can plan their journey and guarantee boarding upon arrival, beating the queues and getting the best prices guaranteed.

Ticket usage can be monitored, as can a wide range of data be mined from the extensive reporting available on ECR’s back office reporting tool.

Benefits of the system include:

Tickets can be printed from the same device that is used to process card/cash payments
QR Codes issued from online bookings via third-party sites are instantly recognised and validated
Easy to use and intuitive, with screens designed by the company’s own head office users
The on-board software is easy to adapt and translate for a growing number of destinations
Ability to profile each route, including origin locations, using the data, for effective route planning and sales forecasting
Staff can be deployed to specific locations to meet higher demands
Additional routes and products can be added or removed from locations depending on sales

More Blogs

Should my Business take Mobile Payments through my PoS System?

Adoption of NFC (Near-Field Communication) mobile payment systems is definitely growing, but so far adoption has been slower than expected. So, is it worth your business investing in the capability right now?

Women in Transport

ECR Launches SNCF Mobile Payments Project

Following a successful pilot project ECR Retail Systems – the London-based mobile point of sale (MPoS) specialists – have deployed their real-time mobile payment solution across the entire SNCF fleet of trains, France’s largest rail operator. This development follows the award of a three-year contract.

ECR Sponsors Gloucestershire School’s Environmental Learning Project

EPoS specialists ECR today announced their sponsorship of a new outdoor learning project at Chalford Hill School in Gloucestershire.

Why New Luxury Leisure Providers Need to Prioritise Integrated EPOS Systems

The luxury leisure industry is growing fast, as consumers with stressful lives and healthy disposable incomes embrace the wellness trend. Whereas once, consumers would head overseas for a short break or spa weekend, busy career people are now opting to make full use of luxurious local leisure facilities offering high-end beauty treatments, spa services, fitness programmes, nutrition and more.

How Airlines Can Drive Revenue Using Mobile Point Of Sale (POS)

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

Ferry Operators 2019

The Future of On-board Retail Spend is Contactless

Ticket and retail sales across rail businesses have not changed significantly over the years. Rail companies still use standard point of sale (POS) or mobile point of sale (mPOS) systems to accept payments for tickets or good and services. Many of these systems currently do not accept contactless payments, and because of this, many companies are missing opportunities. In addition, in today’s demanding and dynamic

ECR Retail Systems Launches Self-Scan Ticketing to Transport and Travel Operators

New system combats ticket fraud, cuts boarding times and increases revenue

New blog: Vietnamese Visit

The secret to managing your business through a point of sale system

ECR Retail Systems Launches the GoFree

ECR Retail Systems (ECR), the leading UK-based MPoS specialist, has developed and launched the GoFree, the first compact handheld terminal of its kind, designed specifically for the airline sector and with inbuilt Miura PED. Incorporating the latest ECR AirPoS technology, the GoFree uses customer data to enhance the passenger and airline crew experience, and is designed to work as part of a full end-to-end airline system.