ECR enters Ferry Ticketing market

In November 2019 the Vietnamese ferry company HUEFerry.com awarded Janeto -now ECR Vietnam- the contract to provide a unique, mobile MPoS solution enabling sales and payments for the busy ferry. ECR were delighted to design and develop the latest version of the company’s unique TicketPoS solution alongside Janeto.

Building on the company’s established Ferry Solution, in use since 2015 with Vietnamese carriers NGOC My Boat, TicketPoS is a cloud-based solution comprising front office sales, comprehensive back office and extensive tailored reporting, and full support from ECR’s head office in the UK. The system offers upselling prompts, upgrades, offers and discounts and a wide variety of features designed for both customer satisfaction and revenue generation. TicketPoS manages timed and capacity-managed bookings, giving customers full control from their own device, mobile phone or computer. With inbuilt anti-fraud technology, dynamic QR codes and accepting all payment types, passengers can plan their journey and guarantee boarding upon arrival, beating the queues and getting the best prices guaranteed.

Ticket usage can be monitored, as can a wide range of data be mined from the extensive reporting available on ECR’s back office reporting tool.

Benefits of the system include:

Tickets can be printed from the same device that is used to process card/cash payments
QR Codes issued from online bookings via third-party sites are instantly recognised and validated
Easy to use and intuitive, with screens designed by the company’s own head office users
The on-board software is easy to adapt and translate for a growing number of destinations
Ability to profile each route, including origin locations, using the data, for effective route planning and sales forecasting
Staff can be deployed to specific locations to meet higher demands
Additional routes and products can be added or removed from locations depending on sales

More Blogs

The Future of On-board Retail Spend is Contactless

Ticket and retail sales across rail businesses have not changed significantly over the years. Rail companies still use standard point of sale (POS) or mobile point of sale (mPOS) systems to accept payments for tickets or good and services. Many of these systems currently do not accept contactless payments, and because of this, many companies are missing opportunities. In addition, in today’s demanding and dynamic

Ferry Operators 2019

The Latest Trends In POS Technology That You Need To Know

As with all things rooted in technology, Point of Sale trends are continually changing and evolving as developments arise

The Benefit of Retail Time Data & how it affects your Business

We are living in the era of big data, and some sectors have been quicker than others to catch on to the potential of business information which can be harvested for the benefit of sales and marketing strategies. One of the 'early adopters' has been the retail industry, which has been busy exploiting the opportunities presented by real-time data.

The Benefits Of Cloud-Based PoS Systems

One of the biggest recent developments in PoS technology is the ability to now host your system on the cloud.
Here are some of the most compelling reasons to choose a cloud-based PoS system.

The Future Of Retail With Mobile Point Of Sale (POS)

The efficiency, interactivity, and flexibility provided by mobile point-of-sale systems are making them an essential part of today’s shopping experience.

Should my Business take Mobile Payments through my PoS System?

Adoption of NFC (Near-Field Communication) mobile payment systems is definitely growing, but so far adoption has been slower than expected. So, is it worth your business investing in the capability right now?

Microsite Progress for Vietnamese Company

How Airlines Can Grow By Effective Cabin Crew Incentivisation

Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business’ reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR Retail Systems, explains more in International Airport Review

Rail Passengers Hit Record Numbers

It was reported recently by the FT that passenger numbers on Britain’s railways have increased sharply in the past six months. According to research by the Rail Delivery Group, the UK experienced the highest growth in demand across the continent compared to other European countries.

ECR welcomes Janeto development partners to Kings Langley

Everyone at our Kings Langley office is pleased to offer a very warm welcome to our Vietnamese development partners Ha Nguyen Hai, Hanh Tran Ngoc and Huy Le of Janeto, this week.

Our teams have established a great partnership already, with the successful self scan solution and mobile app, launched earlier this year and we are excited to continue working closely together on some fantastic new development projects.

ECR Wins the Excellence in Technology Award at 18th Annual National Transport Awards

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.