ECR enters Ferry Ticketing market

In November 2019 the Vietnamese ferry company HUEFerry.com awarded Janeto -now ECR Vietnam- the contract to provide a unique, mobile MPoS solution enabling sales and payments for the busy ferry. ECR were delighted to design and develop the latest version of the company’s unique TicketPoS solution alongside Janeto.

Building on the company’s established Ferry Solution, in use since 2015 with Vietnamese carriers NGOC My Boat, TicketPoS is a cloud-based solution comprising front office sales, comprehensive back office and extensive tailored reporting, and full support from ECR’s head office in the UK. The system offers upselling prompts, upgrades, offers and discounts and a wide variety of features designed for both customer satisfaction and revenue generation. TicketPoS manages timed and capacity-managed bookings, giving customers full control from their own device, mobile phone or computer. With inbuilt anti-fraud technology, dynamic QR codes and accepting all payment types, passengers can plan their journey and guarantee boarding upon arrival, beating the queues and getting the best prices guaranteed.

Ticket usage can be monitored, as can a wide range of data be mined from the extensive reporting available on ECR’s back office reporting tool.

Benefits of the system include:

Tickets can be printed from the same device that is used to process card/cash payments
QR Codes issued from online bookings via third-party sites are instantly recognised and validated
Easy to use and intuitive, with screens designed by the company’s own head office users
The on-board software is easy to adapt and translate for a growing number of destinations
Ability to profile each route, including origin locations, using the data, for effective route planning and sales forecasting
Staff can be deployed to specific locations to meet higher demands
Additional routes and products can be added or removed from locations depending on sales

More Blogs

How to Make your Retirement Village Run More Effectively

The retirement village lifestyle has become increasingly popular and many villages offer the types of facilities and amenities that are generally only found in luxury hotels and country clubs. Effective management of any retirement village, or chain of villages, tends to require the use of tailored hardware and software solutions to make it easy for residents to live within a cashless society and manage their daily activities in an efficient fashion.

ECR Retail Systems Launches the First All-In-One Contactless Mobile Point of Sale Device

ECR Retail Systems Launches the First All-In-One Contactless Mobile Point of Sale Device for the Airline Industry

ECR Wins the Excellence in Technology Award at 18th Annual National Transport Awards

ECR Retail Systems is delighted to have received the Excellence in Technology award, for its ECR Go2 solution with National Express.

5 Ways Your POS System Can Help To Improve Security And Efficiency

Today’s electronic point of sale (POS) systems can help businesses to enjoy better security, efficiency and customer service in new ways. The latest systems are far more than simply digital cash registers; they have advanced features that offer added and fundamental value to the business.

Why your customers need self scan ticketing right now!

With the advent of retail self-scan machines, and onboard smartcard readers for public transport, today’s customers and passengers are increasing being afforded the liberty they have demanded to manage their own purchasing and payment experience. And mobile ticketing and EPoS systems are no exception.

How Airlines Can Drive Revenue Using Mobile Point Of Sale (POS)

In a time when “industry executives are in PR overdrive trying to clean up the backlash from a bunch of customer encounters gone wrong,” it’s wise to use tools that increase customer goodwill.

Time To Get Personal!

Time to get personal!
Is it time for Airports and Airlines to get personal?

Ferry Operators 2019

ITSO-go!

ECR have today been awarded ITSO certification for the Go2 TicketPoS ticketing solution meaning that we can deliver for every need when it comes to ticketing and reservations.

The Benefit of Retail Time Data & how it affects your Business

We are living in the era of big data, and some sectors have been quicker than others to catch on to the potential of business information which can be harvested for the benefit of sales and marketing strategies. One of the 'early adopters' has been the retail industry, which has been busy exploiting the opportunities presented by real-time data.

ECR Bolsters Airline Expertise with New Recruit

Having worked for the award-winning Emirates Airline as a Flight Attendant and travelling to more than 70 countries, Jade Baker shares her unique experience from her time as Cabin Crew...

The Future of On-board Retail Spend is Contactless

Ticket and retail sales across rail businesses have not changed significantly over the years. Rail companies still use standard point of sale (POS) or mobile point of sale (mPOS) systems to accept payments for tickets or good and services. Many of these systems currently do not accept contactless payments, and because of this, many companies are missing opportunities. In addition, in today’s demanding and dynamic